বৃহস্পতিবার, ২৭ নভেম্বর, ২০১৪

Hyatt- An Opportunity for Bangladesh

Bangladesh has become a land of opportunity for almost all kinds of industry, depending on its developing economy and increasing quality of living. One of the industries could be Hotel industry. Already we have high class, top rated, international branded hotels like- Pan Pacific, Radisson, Westin. One of the big chains of international Hotel is 'Hyatt'. And I believe this hotel chain has an opportunity in Bangladesh as well. 
Before that, let's see what Hyatt is. 
Hyatt hotel
Hyatt Hotels Corporation is an American international company and operator of hotel. The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles international airport, on September 27, 1957. The company has always targeted high upper class people, with exclusive service around the world. 70% of the hotels are solely owned by the parent company. Some of the hotels are franchised also. Two of the main hotel type is Grand Hyatt and Park Hyatt. Grand Hyatt is mostly for business executives on the job travelling.
Park Hyatt Maldives- water villa
On the other hand Park Hyatt brings upper class luxury leisure opportunity. The Park Hyatt is the chain's boutique hotel line, focusing on upscale trendy touches. The 25 Park Hyatt around the globe promises luxury, privacy and striking architectural features. Park Hyatt typically has highly rated gourmet restaurants. Park Hyatt's demographic is upper-class professionals with disposable income who are looking for an exclusive property. Park Hyatt has large rooms with luxury imported linens, pillow top mattresses and name-brand boutique toiletries. Some Park Hyatt room levels have access to 24-hour concierge services.
Sain Martin- Bangladesh
I think if the Hyatt Corporation wants they can bring into Park Hyatt into Bangladesh. Most of the Park Hyatt is situated near beautiful landscape or natural spectacular resources. Bangladesh has an extraordinary ocean and green beauty, with a high profitable tourism future. Cox’s bazaar, Saint Martin, Chittagong these are all options with scenic beauty. If these places are nurtured with proper management and architectural fineness, they can bring huge amount of money to the country.
Also even in this condition of our economy, I believe it’s not hard to maintain either. Because there are noticeable number of Hyatt hotel in our neighboring countries. India, Nepal, Maldives have Hyatt hotels. In India and Maldives they have Park Hyatt, located near ocean or sea. Even the hotels have become tourist spot. All these hotels have luxury rooms, spas, kids’ facility and everything. If they can pull it off, then we can too.
But to go for this step, we need to shape up a little bit. Hyatt looks for stable country condition to set up a business. Recently Hyatt has expanded to Bangkok, Phuket, Bangalore, Noida, New Delhi – all of these are within our region. If Hyatt is interested there, then we can also attract them to come to Bangladesh. All we need is diligence and Govt. cooperation. With this we can also bring one of the biggest Hotel chain in our country. This can be one crucial step ahead to the tourism and hospitality industry.


 

মঙ্গলবার, ২৫ নভেম্বর, ২০১৪

Kids’ Facility In WESTIN- New Business Strategy




                       Kids’ Facility In WESTIN- New Business Strategy

Whenever we try to remember names of hotels, within at least three guesses we recall the name ‘WESTIN’. Yes, a very famous hotel by ‘Starwood Hotel & resorts’. They are known for their luxury facilities and amazing service quality since the beginning. They have always added more value to their service with new features.
Recently Westin is providing some exclusive service for children. The features are designed such a way that, anyone would feel free to bring their children on a business tour or personal tour and still enjoy themselves on the fullest.
Westin Kids Club
kids club
The club is for the children aged 2-12 years old. Westin authority guarantees the kids to have lots of fun there.
All activities are supervised, although parents can stay if they wish. Playtime includes arts and crafts, such as making a picture frame, origami, sail boat-making, and coloring. The club offers a brightly colored, immaculate environment and includes an indoor playground, a place for watching movies, and a PlayStation.
The Westin Eat Well Menu for Kids
One of the educational and entertaining features for the children is this. Since eating well isn’t just for adults, Westin has teamed up with the experts at SuperChefs to offer the Menu for Kids. Comprised of doctors, dentists, chefs, dieticians and other experts, SuperChefs is dedicated to educating kids on the importance—and the fun—of eating smart. Each of their special menu offerings is as delicious as it is nutritious, making kids and parents happy. 
SPG Kids Pass
Kids Pass program is an all-inclusive dining program created with our youngest guests and their parents in mind.
For a flat daily rate, children ages 12 and younger of Starwood Preferred Guest members can enjoy all-inclusive access to a variety of dining options, including children’s menus, buffets (when available), and beverages at select participating resorts.

Children's Services
Kid’s meals are available in any of their six signature restaurants and for every adult meal ordered, they offer a Kids Eat Free meal, for up to two children per family.
The hotel also provides babysitting service in guest rooms with a minimum of 24 hour advance reservations.
Disney World
There is a Westin outlet on Disney property, called ‘Swan’. There one get many extra benefits including “extra magic hours” so customers can go to alternating parks before or after the normal operating hours on certain days of the week. The hotel is an easy walking distance from Epcot, and a short boat ride from Hollywood Studios.  There are frequent bus services to the other Disney parks. Even the customers can use the SPG points to get more advantages there.
(SPG point- point given to frequent customers)

The whole kids feature thing is new in WESTIN. One of the reason they introduced it could be customer retention and achievement. People would definitely prefer this hotel while traveling with kids. Also mostly wealthy families are the customer of Westin regardless the nationality. So if the kids of these wealthy families are coming and enjoying in the hotel, there is a probability that they will continue to come here when they grow up. Some of the facilities are designed in such a way that it will create a long term positive impression in both kids and their parents’ minds.